Merchandise Terms & Conditions

PAYMENT & SERVICE TERMS:

Payment terms for all jobs and orders require 100% upfront payment prior to job commencement. You may not share or allow others to use the Services in your name. No person under the age of 18 years may purchase Services. If you are under 18, please ask an adult for help with your purchase.

WARRANTY:

Your Scott Liston Design garment comes with a 2 week manufacturing defect warranty. Scott Liston Design, reserve the right to repair the garment, or if the garment cannot be repaired remake the garment. Refunds will not be given. Scott Liston Design reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken. If you have a warranty issue please contact us immediately for review

RETURNS POLICY

Please refer to Scott Liston Design Return Policy for information regarding returns and damaged or faulty Goods.

CANCELATIONS:

Scott Liston Design will charge all costs to date of any cancelled orders.

ACCEPTANCE:

Client understands the possibility of error. Punctuation, Inc. is not responsible for replacement or refund. All sales are final.
If you have ordered the incorrect items or sizes or approved a design that is incorrect or any other issue not within the control of Scott Liston Design, we cannot take responsibility for that, however, we will work with you to come up with a solution.

OWNERSHIP:

All artwork remains the sole property of Scott Liston Design, and Scott Liston Design reserves the right to resell all uniform designs.

SHIPPING POLICY

Scott Liston Design estimated delivery times for stock orders is 2-5 business days depending on customer location.

Any period or date given for shipping of an Order by Scott Liston Design is intended as an estimate only and is not a contractual commitment. Scott Liston Design will use its best reasonable endeavours to meet any estimated shipping dates but Scott Liston Design will not be liable for any loss or damage suffered by the Customer or any other person for failure to meet an estimated delivery date. Shipping of any Order may also be subject to delays resulting from postal delays or force majeure for which Scott Liston Design will not be held responsible.

For the avoidance of doubt, delivery of Orders placed on the weekend or a Public Holiday will not be processed until the following Victorian business day.

LEAD TIMES:

All custom orders are accepted on a first-come-first-serve-basis.  Please place your order early.  Scott Liston Design estimated delivery times for custom orders is 4-6 business weeks following. Your delivery date will depend on when we receive your final order, approval of your proofs has been completed and payment has been confirmed.  Delivery is subject to the current production schedule and unless a specific date has been agreed upon in writing, delivery may be postponed.

CHANGES:

Once the artwork has been approved no design or order changes will be accepted.  Once your order has been placed and confirmed, any additions, changes or any other alterations to the order will be accepted at the discretion of Scott Liston Design.

SAMPLES:

Samples are available for sizing purposes.  Samples are sent with a credit card deposit and it is the customer’s responsibility to ensure the samples are returned in good condition.  Samples not returned will be presumed purchased and the appropriate cost will be billed to you. Samples returned either used or damaged will be billed to you.

LOGO PLACEMENT:

The Scott Liston Design logo will appear on all custom garments.